Payment Policy

PAYMENT POLICY

Last updated: September 2026

This Payment Policy explains how payments are processed when you place an order with DRIP UNIT.

BUSINESS INFORMATION

DRIP UNIT is a trading name operated by DRIPX LTD, a private limited company registered in England and Wales.

Registered office:

Office 15369 Initial Business Centre

Unit 7 Wilson Business Park
Manchester
M40 8WN
United Kingdom

Email: support@dripunit.com
Telephone: +44 7311 845289
Website: https://dripunit.com

ACCEPTED PAYMENT METHODS

We accept the secure payment methods displayed at checkout. All orders are processed in British pounds (GBP). The available payment options may vary depending on your device.

Payments may be processed using major credit or debit cards, digital wallets or other payment services made available through our secure Shopify checkout.

We do not accept cash, cheques or payment outside the checkout unless expressly confirmed by DRIP UNIT through support@dripunit.com.

PRICES AND CURRENCY

Prices shown to customers in the United Kingdom are displayed in pounds sterling (GBP).

All orders are processed in British pounds (GBP). The final product price and any applicable taxes will be clearly displayed at checkout before payment is submitted

If your payment account uses a different currency, your bank or payment provider may apply currency-conversion charges. These charges are imposed by your payment provider and are not collected by DRIP UNIT.


PAYMENT AUTHORISATION

By submitting an order, you confirm that:

  • The payment information you provide is accurate and complete.

  • You are authorised to use the selected payment method.

  • Sufficient funds or credit are available to complete the purchase.

  • You authorise DRIP UNIT and its payment providers to charge the total amount shown at checkout.

Payment is normally authorised or collected when the order is placed. An order is not accepted until payment has been successfully processed and we have issued an order confirmation.

PAYMENT PROCESSING AND SECURITY

Payments are processed securely through Shopify and the payment provider selected at checkout.

DRIP UNIT does not directly collect or store your complete credit or debit card details. Payment information is handled by the relevant payment processor in accordance with its security and privacy requirements.

Checkout pages use encrypted connections to protect information transmitted during payment.

PAYMENT VERIFICATION

To protect customers and prevent fraud, an order may be subject to additional verification.

We may contact you to confirm payment, billing or order information. We may delay or cancel an order if:

  • Payment cannot be authorised.

  • The billing information does not match information held by the payment provider.

  • The order is identified as potentially fraudulent or unauthorised.

  • Additional verification is requested but cannot be completed.

  • A pricing, inventory or technical error has occurred.

If we cancel an order after payment has been collected, the payment will be refunded to the original payment method.

DECLINED OR FAILED PAYMENTS

A payment may be declined by your bank or payment provider for reasons including insufficient funds, incorrect card information, security restrictions or an expired payment method.

DRIP UNIT does not control approval decisions made by banks or payment providers. If payment is declined, please verify your details, contact your payment provider or select another available payment method.

We will not dispatch an order until payment has been successfully completed.

PROMOTIONAL CODES

Promotional codes must be entered at checkout before payment is completed.

Discounts cannot normally be applied retrospectively after an order has been placed. Promotional codes may be subject to eligibility requirements, expiry dates and other conditions displayed with the relevant promotion.

REFUNDS

Approved refunds are issued to the original payment method used for the order.

After we issue a refund, it may take additional time for your bank or payment provider to process and display the funds. Our current refund procedure and eligibility requirements are explained in our Refund Policy.

We cannot normally redirect a refund to a different card, bank account or payment method.

CHARGEBACKS AND PAYMENT DISPUTES

If you do not recognise a charge or believe there is a problem with an order, please contact us first at support@dripunit.com so that we can investigate promptly.

Nothing in this policy limits your right to contact your bank, payment provider or card issuer, or affects your statutory consumer rights.

CHANGES TO THIS POLICY

We may update this Payment Policy when our payment methods, checkout arrangements or legal requirements change. The latest version will always be published on this page.

CONTACT US

For questions about payments, charges or refunds, contact:

DRIP UNIT
Email: support@dripunit.com
Telephone: +44 7311 845289