Contact Us

We’re here to help. If you have a question about a product, sizing, delivery, returns or an existing order, please contact the DRIP UNIT support team.

DRIP UNIT is a trading name of DRIPX LTD.
Company number: 17293259
Registered in England and Wales
Registered office: Office 15369 Initial Business Centre, Unit 7 Wilson Business Park, Manchester M40 8WN, United Kingdom
Email: support@dripunit.com
Telephone: +44 7311 845289

EMAIL SUPPORT

Email: support@dripunit.com

We aim to respond within 1–2 business days. During busy periods or public holidays, replies may take slightly longer.

ORDER ENQUIRIES

For questions about an existing order, please include:

• Your order number
• The email address used to place the order
• A clear description of your question
• Photographs, if your enquiry concerns a damaged or incorrect item

Providing this information will help us assist you more quickly.

PRODUCT AND SIZING QUESTIONS

If you need help choosing a size or would like more information about a product, please include the product name and your usual UK shoe size.

RETURNS

Please review our Refund Policy before returning an item. Contact us before sending a return so that we can provide the correct instructions and return details.

Do not send returns to an address shown on a shipping label unless our support team has confirmed it.

CONTACT FORM

You can also send us a message using the contact form below. Please check that your email address is correct before submitting your enquiry.